We accept all major credit/debit cards, UPI, net banking, and major wallets in India. Payment is processed securely via encryption.

Yes, you can modify or cancel your order within 12 hours of placing it or before it is shipped, whichever comes first. Just email us at info@originallydesi.in with your Order Number and reason. Once the order is processed or dispatched, it can’t be changed or cancelled.

We offer free shipping on orders above ₹499. For orders below this, nominal shipping charges will apply.

Currently we don’t offer special gift packaging, but you may leave an order note, and we’ll try to accommodate packing requests wherever possible.

Once payment succeeds, you’ll receive an immediate confirmation email or message. If you don’t see it within a few minutes, please check your spam folder or reach out.

If deduction happens but the order isn’t confirmed, we’ll reverse the charge within 3–5 business days. Meanwhile, you’ll receive assistance in re-ordering.

Most deliveries within India are completed in 2–10 business days, depending on your location and stock availability.

You'll receive a tracking link via email or SMS once your order is shipped. You can also check status on the “Track Order” page.

We partner with reputable courier services to ensure safe and timely delivery. Contact support if your location requires special arrangements.

At present our delivery network covers pan‑India. International shipping is not supported yet, but we’re working toward expansion.

In rare cases of unforeseen delays, our support team will keep you informed and work toward a resolution or expedited reshipment.

Yes, just provide their address and contact number during checkout. Ensure they can confirm acceptance.

If your package arrives damaged, please email us at info@originallydesi.in within 24 hours of delivery with:

• Your Order ID
• 2 clear photos (outer packaging + damaged product)
• An unboxing video

Once verified, we’ll issue a replacement or refund within 4–5 business days.

Our A2 Desi Cow Ghee is handcrafted using the ancient Bilona method: milk → curd → hand‑churned butter → slow‑cooked A2 Desi Cow Ghee. This preserves fat‑soluble vitamins (A, D, E, K) and delivers aroma, nutrition, and memory‑evoking taste.

We use native seeds and traditional kachi‑ghani wooden presses at temperatures under 40 °C. This retains antioxidants, aroma, fatty‑acid profile and flavours, unlike chemically refined oils.

Yes! Our honey is unheated, unfiltered, preservative‑free, and sourced from forest‑based beekeepers. It retains natural enzymes, bee pollen, antioxidants, and seasonal flavour.

Both have their place: ghee lends a rich aroma and key nutrients and is ideal for slow‑cooking or spreads; oils like mustard and groundnut are suited for frying, pickling, or raw use depending on your recipe.

We follow seed-to-bottle hygiene protocols and conduct quality checks at every stage. No adulterants, heat‑treatment, or preservatives are used; each batch is tested.

Store in a cool, dry place away from sunlight or heat sources to preserve aroma, flavour, and nutritional value.

Typically, ghee and oils remain fresh for 6–12 months unopened. Once opened, consume within a few months.

No refrigeration is required. Ghee can be kept at room temperature; honey naturally crystallizes over time but can be gently warmed to liquefy.

Minor color variations, especially in wood-pressed oils, are natural and due to seasonal seed differences; they do not affect quality.

Spoilage is rare. That said, rancid smell, bitter taste, or mold (in honey) may indicate degradation. Discard if unusual signs appear.

We use tightly sealed jars or bottles. However, frequent opening can introduce air; ensure the lid is closed properly after each use to maintain freshness.

Absolutely! It’s excellent for sautéing, parathas, slow-cooking dals, or as a finishing drizzle. Rich flavour blends well with both everyday and traditional meals.

Use it raw or lightly warmed to temper mustard seeds, curry leaves, and spices. Its antibacterial nature also helps preserve homemade pickles.

Yes! Warm the oil slightly before using it for oil‑pulling (oral detox) or steam inhalation for respiratory relief.

Yes! Explore the “Desi Rasoi” section for recipe guides and traditional cooking tips.